1. Repack merchandise in its original materials, including all paperwork and certificates, if any.
2. You must obtain a return authorization (RA) number from NIRVANA TREASURES before returning merchandise. We will not accept any returned merchandise without an RA number. Normally, RA numbers are issued within 24 hours. Contact a Customer Service Specialist by emailing us at: atyourservice@nirvanatreasures.com
3. The RA number must be written CLEARLY on the OUTSIDE of the package.
4. Insure all merchandise to be returned via US postal service registered mail and request a return receipt for confirmation that your shipment has reached NIRVANA TREASURES. (Items should be issued for the full value of the purchase amount).
5. Ship back to us at: NIRVANA TREASURES
The Courtyard at the Commons
23679 Calabasas Road, # 711,
Calabasas CA 91302
6. NIRVANA TREASURES is not responsible for loss or damage of return shipments, or improperly insured items.
