PRODUCT AVAILABILITY AND PRICING
If you are interested in an item that is currently on back order, e-mail us to find out when the item will be back in stock. Sometimes with the fast volume of orders we receive, an item can go out of stock before we’re able to post notification to the site. If this happens, we will notify you so we can help you find another item.
On occasion, data may be inaccurately displayed on our site due to system errors. While we make every attempt to avoid any errors, they may occur. We reserve the right to correct any errors when they do occur and we do not honor erroneous prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause.
Currently, we only ship our products within USA. No international shipments will be made.
All special orders are considered final sales. Examples of special orders include custom ring sizes (rings that are ordered in sizes that are bigger or smaller than our stated stock sizes) and also items that are listed as "special order."
At this time, we do not alter our jewelry.
1. All shipments sent to addresses outside California will be Tax-Free.
2. All shipments sent to addresses within California will be subject to 9.75% sales tax.
If your NIRVANA Treasures ring does not fit, we will re-size it (once) free of charge within 45 days of original shipment. Resizing will take approximately 10-14 business days (some special rings may take 4-6 weeks). Once a ring has been sized it is not returnable/exchangeable.
IMAGES / PRODUCTS ON OUR WEB SITE
At NIRVANA Treasures, we make every attempt to ensure that our online store is as accurate and as complete as possible. In order to give you the opportunity to view our items in more detail, some images may appear larger or smaller than the actual product; and since every computer monitor is different, color and size may vary greatly.
Our objective is to provide you with as much information about your prospective purchase as possible so that you can see the beauty and design of a particular piece.
In compliance with industry standards and FTC regulations, NIRVANA Treasures states that “ total carat weight ” for any diamond jewel may vary by 0.005 carats from stated weight. For each jewel containing multiple diamonds, we list the average diamond grade for color and clarity.
At NIRVANA Treasures, all of our jewelry pieces are manufactured in Platinum, 18 Karat or 14 Karat White Gold, Yellow Gold or Rose Gold. We do NOT offer any 10 Karat jewelry, Silver jewelry nor Costume jewelry.
Complimentary appraisals are available upon request for any piece of jewelry valued over US$1,000 purchased from our on-line store. Requests for appraisals can be made by e-mailing us at: email@example.com within 30 days of ship date.
NIRVANA TREASURES' POSITION ON CONFLICT DIAMONDS
At NIRVANA Treasures, we source our diamonds from the world's largest & most respected suppliers. We share the public's concern about conflict diamonds, therefore we only purchase our diamonds through well-established legal sources.
NIRVANA Treasures fully supports all legal aspects of the diamond industry and has a zero tolerance policy towards conflict or "blood" diamonds.
More information on this topic is available at www.diamondfacts.org
Under no circumstances will NIRVANA Treasures be liable for any indirect, special, incidental or consequential damages of any kind, even if we have been advised of the possibility of such damages. If you have any questions, please do not hesitate to e-mail us at: firstname.lastname@example.org or contact us at (888)9 - NIRVANA.